Shipping policy

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Methods:

  • We offer various shipping methods, including standard and expedited options. The available methods will be displayed during the checkout process.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of the items, destination, and selected shipping method. The total shipping cost will be displayed during the checkout process.

4. Free Shipping:

  • Enjoy free standard shipping on orders over a specified amount. This offer is valid for domestic orders only.

5. Shipping Destinations:

  • We currently ship to addresses within [List of countries or regions you ship to]. For international orders, additional customs and import duties may apply.

6. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order through our website or the carrier's tracking system.

7. Delivery Time:

  • Delivery times vary based on the selected shipping method and destination. Estimated delivery times will be provided during the checkout process.

8. Delays:

  • We are not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs delays, or carrier disruptions.

9. Address Accuracy:

  • Customers are responsible for providing accurate shipping addresses. We are not liable for delays or additional costs resulting from incorrect or incomplete address information.

10. Lost or Stolen Packages: - In the event of a lost or stolen package, please contact the carrier first to initiate an investigation. We will assist you in resolving the issue to the best of our ability.

11. Returns Due to Failed Delivery Attempts: - If a package is returned to us due to failed delivery attempts or an incorrect address, the customer is responsible for any additional shipping charges incurred for re-shipping.

12. Contact Information: - For any questions or concerns regarding shipping, please contact our customer support at [your email or phone number].